📣 SMS Communications & Opt-In Verification
This page documents the end-user consent mechanisms, call-to-action (CTA), and messaging terms for FieldSmith (operated by Floorsmith LLC) transactional SMS services.
🎤 Verbal Opt-In Message Flow
FieldSmith provides AI-assisted lead screening and job estimate dispatch for trade contractors. End users interact with our system over inbound and outbound telephone calls. Prior to dispatching any SMS message, verbal consent is explicitly captured and recorded.
Verbal Consent Verification Script (Recorded During Call)
"Before we hang up, would you like me to text your estimate details and booking confirmation to this phone number? ... Great. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or reply HELP for assistance. Our Terms of Service and Privacy Policy are available at fieldsmith.pro/terms and fieldsmith.pro/privacy."
💬 Message Types & Frequency
- Appointment Confirmations: Walkthrough schedules and technician arrival windows.
- Project Scoping & Estimates: Direct links to client estimate summaries and takeoff sheets.
- Customer Care: Direct follow-up responses initiated by the client.
- Frequency: Recurring transactional messages; frequency varies based on project activity.
🛡️ Mandatory Carrier Disclosures
- Opt-Out: You can cancel the SMS service at any time. Simply text STOP to our number. Upon sending STOP, we will send a confirmation message, and you will receive no further SMS messages unless you opt back in.
- Support / Help: Text HELP to our number at any time to receive customer support contact information, or email us directly at support@fieldsmith.pro.
- Carriers: Carriers are not liable for delayed or undelivered messages.
- Rates: Standard message and data rates may apply for any messages sent to you from us and to us from you.
- Privacy Policy: View our full Privacy Policy.
- Terms of Service: View our full Terms of Service.