The 24/7 AI Dispatcher Built for Towing & Roadside Operators

Stranded drivers never wait for voicemail. If your truck is winching a vehicle on a narrow interstate shoulder, you can't answer the phone. FieldSmith answers in 350ms and captures vehicle specs and exact GPS cross streets.

Fast Dispatch Details Delivered in Seconds

Every second counts on the highway. Samantha answers with a calm, reassuring voice, collects vehicle and breakdown details, and sends a complete dispatch card to your phone with 1-tap Google Maps navigation.

Towing & Roadside Dispatch Questions

• Exact Breakdown Location: Captures highway name, direction of travel, mile markers, nearest exit, or cross-streets.
• Vehicle Year / Make / Model: Determines tow truck requirements (flatbed vs wheel-lift) and AWD/4WD drivetrain constraints.
• Key Status & Drivability: Confirms if keys are with the driver or in the vehicle, and if the steering wheel or wheels are locked.
• Safety & Shoulder Status: Checks if the vehicle is in a live travel lane or pulled safely onto the shoulder.
• Destination Facility: Asks for the destination address, repair shop name, or impound lot.