The 24/7 AI Receptionist Built for Tile Setters & Flooring Pros

You're on your knees with a trowel, thin-set drying in the bucket. Your phone rings in your pocket. Do you stop, wash your hands, and answer? With FieldSmith, Samantha picks up and scopes the job for you.

Built by Flooring Tradespeople, for Flooring Tradespeople

General answering services don't know the difference between an uncoupling membrane and cement board. When a homeowner says "I need a 60 square foot shower tiled," FieldSmith knows exactly what follow-up questions matter before you schedule an estimate.

What Samantha Gathers on Every Call

• Exact Square Footage: Captures room dimensions and calculates material requirements with a 10–15% waste factor.
• Substrate & Foundation: Asks if the floor is concrete slab or plywood subfloor, and checks for existing tile tear-out.
• Tile Format: Identifies whether the customer picked out 12x24 porcelain, large format, subway tile, or mosaic.
• Wet Area Specs: Inquires about niches, benches, and waterproofing systems (Schluter Kerdi/Ditra, GoBoard, Wedi).
• SMS Photo Link: Automatically texts the homeowner to upload photos of the existing bathroom or subfloor.