The 24/7 AI Dispatcher for Plumbers & HVAC Technicians

Plumbing emergencies don't wait for business hours. When a water heater bursts or an AC compressor gives out on a 95-degree afternoon, frantic callers won't leave a voicemail. Samantha answers immediately and triages the issue.

Never Miss a $1,500 Emergency Call

While your head is inside a crawlspace or you're soldering copper joints, FieldSmith takes the call, assesses whether the main water supply is shut off, checks unit brands and ages, and sends you an instant emergency dispatch ping.

Plumbing & HVAC Intake Intelligence

• Emergency Shutoff Guidance: Immediately asks the caller if water is actively flooding and whether the main shutoff valve has been closed.
• Water Heater Specs: Captures gallon capacity, power source (gas vs electric vs tankless), and age of unit.
• AC & Furnace Symptoms: Inquires if the fan is spinning, breaker status, thermostat errors, and whether freezing/ice is visible on copper lines.
• Customer Photo Intake: Texts a photo link so the caller can send a picture of the manufacturer rating plate (model & serial number) before you leave your shop.
• Priority Whisper Bridge: Can immediately transfer verified emergency calls directly to your personal cell with a whisper intro.